Frequently Asked Questions
Everything you need to know about shopping with Maxima.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Simply visit our Returns Portal to start the process.
Do you ship internationally?
Yes, Maxima ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Maxima is committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.